Acceptance of Terms

By accessing or using the Sipilpedia AI platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not access or use our services. These terms apply to all visitors, users, and others who access or use the Service.

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

• You are responsible for safeguarding the password that you use to access the Service.
• You agree not to disclose your password to any third party.
• You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
• You may not use another user's account without permission.
• You must be at least 13 years old to create an account.

OAuth & Third-Party Services

Sipilpedia AI offers the option to register and sign in using third-party authentication services, including Google OAuth. When you choose to use these services:

• Google Sign-In: When you sign in with Google, we receive basic profile information from your Google account, including your name, email address, and profile picture. This information is used solely to create and manage your Sipilpedia AI account.
• Authorization: By using OAuth services, you authorize us to access the information provided by the third-party service in accordance with their terms and privacy policies.
• Third-Party Terms: Your use of third-party authentication services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third-party services.
• Data Security: We do not store your third-party service passwords. Authentication is handled securely through the respective OAuth provider.
• Revocation: You may revoke our access to your third-party account at any time through your account settings on the respective service provider's platform.

Data Collection & Usage

When you use Sipilpedia AI, we collect and process certain information to provide and improve our services:

• Account Information: Name, email address, profile picture, and authentication credentials (when using OAuth, this is managed by the third-party provider).
• Usage Data: Information about how you interact with our AI chatbot, including queries, responses, and conversation history.
• Technical Data: IP address, browser type, device information, and usage statistics to improve service performance and security.
• Cookies: We use cookies and similar technologies to maintain your session and enhance user experience.

How We Use Your Data:

• To provide, maintain, and improve our AI chatbot services
• To personalize your experience and provide relevant responses
• To communicate with you about service updates and support
• To ensure security and prevent fraud or abuse
• To comply with legal obligations

For more detailed information about our data practices, please review our Privacy Policy.

Service Usage

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates any applicable national or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which, as determined by us, may harm the Company or users of the Service or expose them to liability.
• To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service.
• To use the Service to generate, store, or transmit harmful, offensive, or illegal content.
• To use automated systems or software to extract data from the Service (scraping) without our express written permission.

User Rights

As a user of Sipilpedia AI, you have the following rights regarding your personal data and account:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Deletion: You may request deletion of your account and associated personal data, subject to legal retention requirements.
• Right to Data Portability: You may request a copy of your data in a structured, commonly used format.
• Right to Object: You may object to certain processing of your personal data.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.
• Right to Opt-Out: You may opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Sipilpedia AI and its licensors. The Service is protected by copyright, trademark, and other laws of both Indonesia and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Sipilpedia AI.

Payment Terms

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms as we may update them from time to time.

• All payments are non-refundable unless otherwise stated or required by applicable law.
• We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email at least 30 days in advance.
• You are responsible for all applicable taxes associated with your use of paid services.
• Failure to pay may result in suspension or termination of your account.

Disclaimers & Warranties

AI-Generated Content: Sipilpedia AI uses artificial intelligence to generate responses. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or outdated information. You should:

• Verify important information from authoritative sources
• Not rely solely on AI-generated content for critical decisions
• Use your own judgment when applying AI-generated advice or information
• Understand that AI responses are not professional advice (legal, medical, financial, etc.)

Service Availability: The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from the use of the Service will be accurate or reliable
• The quality of any products, services, information, or other material obtained through the Service will meet your expectations
• Any errors in the Service will be corrected

No Warranties: We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that the Service will meet your requirements or that the Service will be available on an uninterrupted, secure, or error-free basis.

Limitation of Liability

In no event shall Sipilpedia AI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage. In no event will our total liability to you for all damages exceed the amount you paid us in the past twelve (12) months, or one hundred dollars ($100), whichever is greater.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

• Upon termination, your right to use the Service will immediately cease.
• All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
• If you wish to terminate your account, you may do so by contacting us at [email protected] or through your account settings.
• We reserve the right to refuse service to anyone for any reason at any time.

Upon account termination, we will delete or anonymize your personal data in accordance with our Privacy Policy and applicable law, unless we are required to retain certain information for legal or regulatory purposes.

Dispute Resolution

We want to address your concerns without needing a formal legal dispute. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute informally within 60 days.

Arbitration Agreement: If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

• The arbitration will be conducted by a single arbitrator in accordance with the rules of the Indonesian National Board of Arbitration (BANI).
• The arbitration will take place in Jakarta, Indonesia, unless otherwise agreed.
• The arbitrator's decision will be final and binding.
• You agree to waive your right to a jury trial or to participate in a class action.

Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Jurisdiction: For any disputes not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the courts located in Jakarta, Indonesia.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us through any of the following methods:

• Company Name: Sipilpedia AI
• Email: [email protected]
• Website: www.sipilpedia.com
• Address: Jakarta, Indonesia

We aim to respond to all inquiries within 2-3 business days. For urgent matters related to account security or data privacy, please mark your email as "URGENT" in the subject line.